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Privacy Policy

Last updated 2025-04-20

At Mangobox ("we", "our", or "us"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and share your data when you use our software-as-a-service platform ("Service").

By accessing or using our Service, you consent to the collection and use of information in accordance with this policy. If you do not agree with this Privacy Policy, please do not use the Service.

1. Information We Collect

We collect different types of information in connection with the use of our Service. This includes:

1.1. Personal Information

When you register for an account or use certain features of the Service, you may provide us with the following personal information:

  • Name
  • Business name
  • Email address
  • Phone number
  • Address
  • Other information you provide voluntarily

1.2. Business Information

In order to provide the full scope of our services, we may collect data related to your business activities, such as:

  • Customer records
  • Invoices and payments
  • Catalogs and product listings
  • Salary and payroll details
  • Business inquiries and communications

1.3. Usage Data

We may automatically collect certain information when you use our Service, such as:

  • IP address
  • Browser type and version
  • Device type
  • Pages viewed
  • Time spent on pages
  • Referring/exit pages
  • Location data (if you have enabled location services)

1.4. LocalStorage and Tracking Technologies

We use localStorage and similar technologies to track activity on our Service and enhance user experience. LocalStorage help us remember your preferences and improve the Service.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain the Service.
  • To process payments and fulfill subscription orders.
  • To communicate with you about updates, promotions, and customer support inquiries.
  • To improve, personalize, and optimize the Service based on your preferences and usage.
  • To comply with legal obligations and resolve disputes.

3. Sharing Your Information

We may share your information in the following situations:

3.1. Service Providers

We may engage third-party companies to perform functions on our behalf (such as payment processing, email delivery, and data hosting). These third-party service providers have access to your personal data only to perform specific tasks and are obligated not to disclose or use it for any other purpose.

We may disclose your personal data if required by law or if we believe that such action is necessary to:

  • Comply with legal obligations or requests from government authorities.
  • Protect and defend our rights, property, or safety, and that of our users or the public.
  • Investigate or prevent any illegal activities, fraud, or violations of our Terms of Service.

3.3. Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit (SSL/TLS).
  • Regular security assessments of our infrastructure.
  • Access control mechanisms to ensure only authorized personnel have access to personal data.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal data for as long as necessary to provide you with the Service, comply with legal obligations, and resolve disputes. If you cancel your account, we will delete your data after a reasonable retention period, subject to any legal requirements.

6. Your Rights and Choices

As a user, you have certain rights regarding your personal data:

  • Access and Correction: You have the right to access and correct the personal data we hold about you. You can update your information directly through your account settings or contact us for assistance.
  • Deletion: You can request the deletion of your personal data. Please note that some data may be retained as required by law.
  • Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails by following the "unsubscribe" link in the emails or by contacting us directly.
  • Data Portability: You may request a copy of your data in a machine-readable format for data portability purposes.

To exercise these rights, please contact us.

7. International Data Transfers

Your personal data may be transferred to and stored on servers located outside of India. By using our Service, you consent to the transfer of your data to countries that may not have the same level of data protection as India.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal data from children. If we learn that we have collected personal information from a child, we will take steps to delete that information as quickly as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We recommend that you review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us.